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No Return Policy:
If you want to try a product
for the first time, please buy a smaller size to see if you like it. Once you
buy
it, it is yours.
Our web site is designed for
those people who know which products they want to use.
Therefore we do not except
returns unless:
-
There is some thing wrong
with the product we shipped you, or
-
We shipped you a product
other than the ones that appeared on your order, or
-
your product(s) were:
-
damaged in shipping (as
in the bottle or tube broke, top came off) or
-
defective
(as in a mousse that won’t foam or hairspray that won’t spray).
Hair
Products are not considered perishable but may be damaged by weather temperature
extremes.
Please ship
to and address where your products will not be left out to bake or
freeze. Damage from heat and/or freezing is not covered by HairProducts4me.com or
the carrier.
In the event
we:
-
Shipped you the product we
received on your order form and
-
After inspection you
decide it is not the product you thought you ordered and
-
and you notify us it is being returned via Email
(E-Mail
ReturnService
)
You return it in good
condition, unused and unopened
WE charge a 20% restocking
fee. That is to say we return the 80% of the cost of the product (but
not the
cost of shipping & handling).
If (in error) you send us
products we have NOT shipped to you, we will attempt to notify you by
Email
and hold you products awaiting your instructions, for 30 days before we
discard them.
You must notify us before
returning a product,
E-Mail
ReturnService
, and receive an ok before
returning the item.
You then have 30 days to return
the item(s) to us, after 30 days it is yours.
Products must be returned in
good condition, this means you should tape down the lids or caps on bottles
and
sprays to receive your credit.
If you return a product
without notifying us, or
You
returned a product we DO NOT OFFER FOR SALE, we will notify you via Email.
We will hold the product for
30 days so you can tell us how you want to pay for return shipping or other
product disposition. After 30 days the products will be thrown out.
Please
note:
Credit card credits take an average of 5 business days to be posted back to your
account. Credits under $1.00 are not applicable for refund due to credit card
processing fees. When using a debit
card the bank may hold on to your funds for
72 hours after we have canceled the order due to the info
not being validated by
the credit card company.
-
Product companies often
change the wording on the package. Add descriptions or just leave a description
off the bottle.
-
They often change the wording on
the same package design several times in the course of the
package design, same
product just different words.
-
Product companies Usually make
announcements when they a change a products ingredients. It is
rare that we are
not informed but if you have a question we will ask the company and try to get
an answer for you.
-
We want to make sure that you get
the right product.
-
If the product inside the container is the same but
the package changed, we do not offer refunds,
-
If the product in the container has been changed, not just a change to the package,
we will accept
the return and give you a credit. Again You must notify us before returning
a product,
E-Mail
Returns , and receive an ok before
returning the item.
Product companies discontinue products frequently, if you can’t find it on the
web site:
When a product has been changed we may also display
a picture of the former version on the web site to help viewers identify
the product they are looking for.
If in doubt contact us,
E-Mail
Questions,
if we do not know we will try to
find out for you.
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